Which of the following services can be included in a medication therapy management (MTM) service?

Medication Therapy Management (MTM) services are designed to optimize therapeutic outcomes for patients while reducing the likelihood of adverse drug events. A key component of MTM is the comprehensive medication review. This process involves a detailed evaluation of all medications a patient is taking, including prescription medications, over-the-counter drugs, herbal supplements, and other therapies. The goal is to ensure that medications are appropriate, effective, safe, and taken correctly, along with assessing for possible drug interactions and adherence issues.

During a comprehensive medication review, pharmacists discuss all aspects of a patient’s therapy and provide personalized recommendations to improve health outcomes. This service is crucial in identifying any medication-related problems and developing a tailored plan to resolve them. MTM can be especially beneficial for patients with chronic conditions who may be on multiple medications.

Other options such as prescription refills, medicine sales training, and insurance claim processing do not encompass the full scope of MTM services. While they may be part of the overall pharmacy operations or patient interactions, they do not specifically address the comprehensive analysis and management role that MTM provides in medication safety and effectiveness.